One-time payments only. You are charged in US dollars when you place the order. There are no subscriptions, hidden fees, or charges after checkout.
Accepted methods
The payment methods available to you are shown at checkout and by the icons in the footer. Those are the only ones we accept. We do not take checks, bank transfers, or payment by email.
When you are charged
| Event | What happens on your card |
|---|---|
| You place the order | The full amount, covering the item, shipping, and sales tax, is charged |
| We cancel before printing | The full amount is refunded within 2 business days |
| You return an item | Refund to the same card within 7 business days after your return arrives at our returns center |
Sales tax
Sales tax is calculated at checkout from your shipping address and shown before you pay. We collect it where the law requires us to.
Authorization holds
If a payment fails or you leave during checkout, your bank may show a pending hold for a few days. That is a hold, not a charge. It drops off on its own.
Card security
Payments are processed by third-party payment providers that maintain PCI DSS compliance. The site uses HTTPS with TLS encryption. We never see or store your full card number.
Statement descriptor
The charge appears on your statement under the store name shown at checkout, which may carry the payment processor's prefix. If you do not recognize a charge, email support@silkcrowns.com with the date and amount before you dispute it with your bank. We answer within 1 business day.
Pricing errors
If we find a pricing error on an order you already placed, we email you before printing. You choose the corrected price or a full refund.