Every order is printed for you after you place it. Production takes 3–5 business days, then shipping takes 8–12 business days. Most orders arrive within 11–17 business days.
Timeline
| Step | Time |
|---|---|
| Order cut-off | Orders placed after 4:00 PM PT are processed the next business day |
| Production: printing, sewing, quality check | 3–5 business days |
| Transit to your door | 8–12 business days |
| Total | 11–17 business days |
Business days are Monday to Friday, not counting US federal holidays.
Example: you order at 10:00 AM PT on Monday, 06/01/2026. Printing finishes between 06/04/2026 and 06/08/2026. Delivery lands between 06/16/2026 and 06/24/2026.
Cost
| Order total (before tax) | Shipping |
|---|---|
| Under $60 | $7.95 flat |
| $60 and up | Free |
One rate per order, however many items are in it. Shipping is shown before you pay.
Where we ship
We ship inside the United States only. That covers all 50 states, Washington DC, US territories, and military APO, FPO, and DPO addresses. Delivery to territories and military addresses can take longer than the estimate above. We do not ship to other countries.
Where your order ships from
Your order is printed and shipped by our print partner, not from our Albuquerque office. Each order is routed to the partner facility closest to your address, which for US orders is usually a facility in the United States. The partner uses more than one facility and more than one blank supplier, so we do not make a country-of-origin claim for the blanket itself. The tee is printed on a Gildan 5000 blank made in Nicaragua.
Returns go somewhere else, to Kent, Washington. See the Returns & Refunds policy.
Tracking
You get a shipping email with a tracking number when your order leaves the print facility. Tracking can take 24 to 48 hours to show its first scan. Carriers are USPS or UPS, depending on the facility.
If it is late
If your order has not arrived 5 business days after the latest delivery estimate, email support@silkcrowns.com with your order number. We replace it or refund it, your choice. Under the FTC Mail Order Rule you can also cancel any order that has not shipped within 30 days of purchase and receive a full refund.
Lost, stolen, or damaged in transit
- Email support@silkcrowns.com within 7 days of the delivery scan, or of the last tracking update if the package never arrived.
- Include your order number and, for damage, 2 photos: the package and the item.
- We file the carrier claim ourselves. You do not wait on it.
- We ship a replacement or refund you within 2 business days of your email.
Address changes and cancellations
You can change the address or cancel for a full refund until the order goes to print, usually within 24 hours of ordering. Email support@silkcrowns.com with your order number. After printing starts the item is made for you and the order cannot be cancelled, but the 30-day return policy still applies once it arrives.
Duties and fees on delivery
None. You pay nothing when the package arrives.
Questions
Email support@silkcrowns.com. We reply within 1 business day. There is no phone line.